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RobinInnes-64db's avatar
RobinInnes-64db
Community Member
2 months ago

RISE, Send a Copy, and &

There's a person on my team who has an & in her email.  She's on the account; I can share files with any other RISE owner.  It's the ampersand.  RISE doesn't like the ampersand.  How can I send her a...
  • StevenBenassi's avatar
    2 months ago

    Hi RobinInnes-64db!

    Sorry to hear you're having trouble sending a Rise course to your colleague!

    I'd like our support engineers to take a closer look at this behavior, so I've opened a support case on your behalf. You're in excellent hands with them, and they should be reaching out to you via e-mail shortly! We can continue the conversation through your case to keep all information in one spot.