Forum Discussion
Rise Slow to Respond and Unresponsive
Hi,
My team and I have noticed that Rise is slow to respond and then becomes unresponsive. We have tried all the steps you have sent previously (clearing cache, restarting, etc.). Is there anythin...
Hi Tricia, Jenn, and Britton! So sorry to hear that Rise is slow to respond and becomes unresponsive on your end. From the screenshot, It looks like something is blocking Rise access.
Can you ask your IT department to add these highlighted endpoints to the allowlist.
If that does not solve the issue, kindly open a case with us here so that one of our technical support engineers can work with you direcly.
