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MalMacDowall's avatar
MalMacDowall
Community Member
3 months ago

Rise Suspend Data - How to read it to fault find?

Hello Brainstrust. We are working on troubleshooting a BIG Rise course.  We have been running it as a Tin Can on the LMS. We have had issues with about 10% of users course completion recording in ...
Rise 360
JohnPinkster-19's avatar
JohnPinkster-19
Community Member

I think that suspend data is just a base64 encoded JSON but it has been a bit since I looked at it. You should be able to take that string and decode it here https://www.base64decode.org/ 

MalMacDowall's avatar
MalMacDowall
Community Member
3 months ago

thanks for this tip. Im not sure what character set to set the decoding to. And then how I read it logically>?

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