Forum Discussion

NicoleWhiteh793's avatar
NicoleWhiteh793
Community Member
6 years ago

Rise Video Seek Bar and Full Screen not working once published to LMS

We have built numerous courses in Rise that include videos. When we publish to Review, the video controls work fine. However, when we upload the course to our LMS (Taleo Learn), users cannot use the...
rise 360
AlyssaGomez's avatar
AlyssaGomez
Staff
3 years ago

Hi there, Daniel! 

If the problem only happens while viewing the content when connected to the VPN, then the VPN does seem like the culprit. However, if you find that the fullscreen button is missing even if you're not on the VPN, please send us your Review 360 link by opening a case. We'd love to take a closer look! 

    • hazelB's avatar
      hazelB
      Staff
      3 years ago

      Glad to hear that, Daniel! 

      Quick note - when you reply via email, it includes your email signature with contact information in the public discussion.  You can edit it out of the post by clicking ‘Edit’ beneath your response. Here’s a quick Peek video if you need help.