Forum Discussion
RISE: Your session has timed out.
I use Rise all the time without issue. Today I am getting the following error:
Your session has timed out. Click refresh to restart your session.
I am working from home on a laptop with a ...
I have the same issue regularly. Some days I can't connect for two minutes at a time, it disconnects continually. It is not the device since I work different devices, it is also not the internet connection since, again, I connect and work on different networks. I would say that I get this problem at least half the time.
Hi Jorita! I'm sorry to hear that you continuously encounter issues when you are working with Rise. Do you usually encounter these issues when trying to access Rise 360, during development, or when viewing (published) courses?
If you can open a support case here, our engineers would be able to further investigate and possibly pinpoint the cause of the issue.