Forum Discussion

KerryCrawford's avatar
KerryCrawford
Community Member
5 years ago

RISE: Your session has timed out.

I use Rise all the time without issue. Today I am getting the following error: Your session has timed out. Click refresh to restart your session. I am working from home on a laptop with a ...
rise 360
MeiLiSiaw's avatar
MeiLiSiaw
Community Member
3 years ago

Hi everyone. I'm having this issue incessantly the last 2 hours. Sometimes I can't even finish typing a line before the page auto-reloads or times out, and my work is lost.
Any hacks to manage this loss of productivity?

  • Crystal-Horn's avatar
    Crystal-Horn
    Staff
    3 years ago

    Hello, MeiLi. I'm so sorry you ran into trouble staying connected to Rise 360! We're always happy to help - we can have a look at your console for errors and offer some troubleshooting steps in your browser window. 

    If you're still stuck, please connect with us here!