Forum Discussion
RISE: Your session has timed out.
I use Rise all the time without issue. Today I am getting the following error:
Your session has timed out. Click refresh to restart your session.
I am working from home on a laptop with a ...
Hi again, folks!
Thanks so much for your patience while we looked into this issue.
If you're still having the session timeout issue in Rise, please follow the steps below and let us know if this fixes the issue:
1. Log out of Rise 360 and clear your cache using the guide below:
https://www.articulate.com/support/article/How-To-Clear-Your-Browser-Cache
2. Use this link to access Rise 360:
https://rise.articulate.com/folder/all
Let us know how it goes!