Forum Discussion
LeaSAgato
2 years agoStaff
Hi again, folks!
Thanks so much for your patience while we looked into this issue.
If you're still having the session timeout issue in Rise, please follow the steps below and let us know if this fixes the issue:
1. Log out of Rise 360 and clear your cache using the guide below:
https://www.articulate.com/support/article/How-To-Clear-Your-Browser-Cache
2. Use this link to access Rise 360:
https://rise.articulate.com/folder/all
Let us know how it goes!