Forum Discussion
RISE360 not resuming where left off
Hello!
I'm hosting a RISE360 course in an LMS but learners are not able to resume where they left off with their progress intact. When they go back into the LMS and access the activity they have ...
Hi Gren,
I don't think Brightspace (D2L) requires me to identify the launch file when uploading the scorm. I have posted this question with our customer success manager to verify. D2L verified that they do not have a "Resume" functionality. So whenever a user completes a SCORM package and then wants to go back to review, they have to retake and restart all over - causing their progress to start back at 0%. This is extremely frustrating for our users who have already completed and just want to go back and review.
Hello Heather! I see that you've been in touch with John Say, our Senior Technical Support Engineer, who was able to sort out your concern.
Please don't hesitate to reach out to us again if you have other questions or concerns.