Forum Discussion
Scan a bar code within a Rise course
I'm creating training for retail workers. Is there a way to insert a bar-code reader on a Rise page that links to an external database?
Ideal state would be to scan a product, and have the correct answer to a question tied to a cell in the database (e.g., What color is it? would be the question, and the correct answer would be conditional depending on the content of the cell that displays the item's color. Or even, "Is it green"? but still would be conditional on whether or not the database cell states "green.")
Another use would be to pull up a web page based on a scan of the barcode, so that our online store's page for that product would display and then the user could either continue using the online store for research or to help a customer, or close it out and return to the Rise course.
2 Replies
not going to happen in Rise. You could build in Storyline as a barcode scanner is just a keyboard entry device
That’s a really interesting use case! Rise doesn’t natively support barcode scanning or direct database lookups, since it’s more of a structured content delivery tool.
However, you could achieve something close by embedding a small web app or custom JavaScript interaction inside a Rise lesson using an iframe. That embedded tool could handle the barcode scan (via a phone camera or webcam) and then pass the scanned data to an external API or database.
If you just need to scan and pull product info (like color, price, or link), you can use a mobile document or code scanning app — then open the related page within the training flow. It’s often easier to use a reliable scanning app and connect it through a link-out interaction in Rise, rather than building a full custom module.
