Forum Discussion

AngelaNyabera's avatar
AngelaNyabera
Community Member
7 years ago

Scenario Block - Loading speed of images too slow over average speed

Hello there, we have been having some file size and loading speed problems with the scenario blocks in Articulate Rise. File size - the character images in rise are too large, by replacing the i...
rise 360
JordanBarr's avatar
JordanBarr
Community Member
4 years ago

It seems like the scenario block images contributing to large SCORM packages is a common thing. We're having a similar issue on a course. Is there a way for RISE to shrink the image sizes without us doing it manually in the SCORM package?

 

  • hazelB's avatar
    hazelB
    Staff
    4 years ago

    Hi Jordan! Does this happen to all your courses with a Scenario block or just a particular one? Have you tried testing your SCORM Package in SCORM Cloud, is the behavior the same?

     

    • JordanBarr's avatar
      JordanBarr
      Community Member
      4 years ago

      Hi Hazel, in this particular case, it was only one course. However, I have another course with a scenario block that performed better but also produced a large SCORM package size. We did not yet test the course in SCORM cloud. 

    • JordanBarr's avatar
      JordanBarr
      Community Member
      4 years ago

      Hi Hazel, in this particular case, it was only one course. However, I have another course with a scenario block that performed better but also produced a large SCORM package size. We did not yet test the course in SCORM cloud. 

      • hazelB's avatar
        hazelB
        Staff
        4 years ago

        Hi Jordan! If the behavior is the same in SCORM Cloud, please open a case with us here so that one of our technical support engineers can assist!