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JoeDeLong's avatar
JoeDeLong
Community Member
6 years ago
Solved

Scenario Blocks Limited in Character Count

Is there any way to increase the character count in a scenario block?  150-200 character limit is very frustrating.  I think if you give us the option of changing the font size and increasing our character count it would make it so much better.  A lot of my scenarios are technicians having conversations with customers, but the character count really limits me.  I can not do a lot of scenarios because of the character limit.  Please fix this!

  • Hello everyone!

    I’m excited to share that we've released a new Rise 360 update that includes an enhancement: 

     

    There’s nothing to install for web-based apps. New features and fixes are immediately available!

17 Replies

  • VispiBaria's avatar
    VispiBaria
    Community Member

    I gave up using these where more text was required due to clients asking why such a simple request can’t be actioned.

    Will this ever be addressed ??

  • I echo this request. Even using Chat GPT does not get my field statements succinct enough to meet many character limits. This needs to be resolved please!

  • I too echo this request, I am currently using Bard to chunk the conversation down to the character limits but it is impacting the experience I want to create

  • +1 on the request for bumping up the character count to at least 300.  Having a max of 200 characters forced me to cut content and is insufficient for technical info. I ended up turning to acronyms which can be tough for learners.  

  • FelixFranke's avatar
    FelixFranke
    Community Member

    Me, too. The current values are very limiting indeed.
    I work a lot in German, which typically needs 20 - 30% more characters than the very smooth and concise English language. Spanish is even worse 😂


    Joe, I do see your point of keeping it short and sweet, but I have yet a different challenge:

    I managed to create dialogue boxes with more than 200 characters, and I don't know how! 😂

    Problem now is, if I need to edit this (found a typo 🤦‍♂️), the 200 character limit gets me and I have to rewrite the entire text (not much, admittedly, but time-consuming if you "just wanted to correct a typo" and now have to think how you can save 50 characters without changing the tone and content of the slide)

     

  • Hello everyone!

    I’m excited to share that we've released a new Rise 360 update that includes an enhancement: 

     

    There’s nothing to install for web-based apps. New features and fixes are immediately available!