Scenarios in Storyline

Catherine, one idea may be to start with series of typical decisions that the learners must make during their work - like five or six "things you have to do in a typical day" or something. Then create series of slides where each of those decisions is presented in sequence. If they are all interrelated it's a bit harder but you should be able to structure the story so that (in effect) each slide presents a setup like this:

• Here's what you know (you're in the role of X, you need to do Y, you need to complete form Z...)
• Here's what your problem/challenge is...
• What do you do?

You probably know the correct answer already, so you can come up with one or more possible alternatives that don't turn out so well. The correct answer could result in collecting a badge, points, etc. if you want to pursue that. 

So you build a branching story with a starting menu/scene of the learner at a typical work location: office desk with a stack of folders, click the folders to start... reception desk with sticky notes, a calendar, a phone, a workstation; click the item to start... You only need three or four branches. Each branch has one of several stories; the stories have a "here you are, this is your decision now" slide, followed by the answers, followed by a slide that presents "reminders about what you should have done or what you did correctly," then a second follow-on question from the same situation but later in time (OK, you made it through lunch, now what are you going to do about dinner, for example). Each branch has a 50% score to pass (since realistically the learners could get one question wrong and one question correct), and then after all three branches are explored they see their overall performance.