Forum Discussion
SCORM package not uploading to LMS
Hello!
You're right to suspect the issue is with the SCORM packages themselves if they're failing to upload to both Workday and SCORM Cloud, while other Rise courses work fine. The "An Upload Error has Occurred" suggests a problem with the file's structure or content. Try these steps: first, re-publish the problematic Rise courses with "Reset Learner Progress" enabled under the LMS publish settings. Second, experiment with publishing to different SCORM standards (SCORM 1.2 vs. SCORM 2004). Third, review your Rise course content for any special characters or unusually long filenames in titles or media, and consider simplifying the course by removing large or embedded media to test if a specific element is causing the issue. If these don't work, contact Articulate Support directly; they're best equipped to diagnose issues with their exported files.
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