Forum Discussion
Screen Capture Issues with Second Monitor
- 2 years ago
Hi, everyone!
I have some great news to share! We just released another update for Storyline 360. In Update 77, we've included important fixes and new features.
One of the enhancements we've included:
- Storyline 360 now supports screen recordings on primary and secondary monitors with DPI settings over 100%.
Launch the Articulate 360 desktop app on your computer to take advantage of this update, and click the Update button next to Storyline 360. You'll find our step-by-step instructions here.
Please let me know if you need additional help!
Hi Jackie,
Thanks for letting us know what's going on. We've seen this kind of behavior when using a secondary monitor and when the Windows Display setting is higher than 125%.
I'd like to have our Support Engineers take a closer look at your file and gather some more information about your machine. I'm going to start a case on your behalf, and you'll hear back from us soon!
Thank you Alyssa!
Jackie Mosher | Learning Solutions Developer
Learning & Development | First Citizens Bank
DAC-42 | 100 East Tryon Road | Raleigh, NC 27603
919-716-2060
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