Forum Discussion

AlanaMCall-ad0's avatar
AlanaMCall-ad0
Community Member
3 years ago

Screen reader not reading any content

I've built a very simple course that we intend to be WCAG-compliant, but no screen readers will read any of the slide content. When I launch the course (on Content Review, on SCORMcloud, even if I p...
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ValerieMackey's avatar
ValerieMackey
Community Member
2 years ago

Have you assigned Text Tyles to all your text boxes?

We ran into this problem before - if there was only ONE text box onscreen (that had the "Normal Text" heading assigned to it - you can see this in the menu bar under TEXT STYLES), the Screen Reader would read the text, but if there were ADDITIONAL boxes on screen that didn't have text styles (or were also Normal Text), the screen readers were calling them "Group" and getting stuck on them. If you tried to tab past it, the screen reader skipped over reading any text and went straight to any buttons on the page.

The way to fix this is to assign Text Styles to every piece of text on your slide. Apply Heading 1 for all titles. Applying Heading 2 for subtitles, apply Normal Text for body text, (and we created a Custom style for button text so that even if we changed the Normal Text style, it didn't affect the font style on the buttons), and then customize your focus order so that it moves according to the sequence of the interaction.

I hope this helps?

EricSantos's avatar
EricSantos
Staff
2 years ago

Hello Valerie!

Thanks for sharing that assigning Text Styles to every text on the slide works for you! I'm sure this will be helpful to other community members running into the same issue.

Enjoy the rest of your day! 🙂

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When I launch the course (on Content Review, on SCORMcloud, even if I p...","body@stringLength":"1197","rawBody":"

I've built a very simple course that we intend to be WCAG-compliant, but no screen readers will read any of the slide content. When I launch the course (on Content Review, on SCORMcloud, even if I publish to web), when I navigate to the slide the screenreader says \"You are currently on a group, inside of web content. To interact with items in this group, press Control-Option-Shift-Down Arrow. To exit this web area, press Control-Option-Shift-Up Arrow.\" Doing the C+O+S+Down does nothing (beeps in error). Up does navigate back to the web address bar. The only thing I can tab to is a button I made on screen and then to/through the navigation. I thought maybe it was the course, so I just created a new file and made a few simple slides and I can't get any screen readers to read those either. I've tried NVDA and VoiceOver on Edge (NVDA) , Chrome (on both) and Safari (VoiceOver). None of them work.

\n

I've checked that they are visible to accessibility tools. I've verified they are in the focus order. I'd even tried plugging in alt text that was the same text as the text box. Nothing seems to be working. What am I missing? 

","kudosSumWeight":0,"postTime":"2023-03-03T13:24:56.000-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:storyline 360","text":"storyline 360","time":"2014-10-09T03:01:38.000-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:769662_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":210},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[]},"Conversation:conversation:769662":{"__typename":"Conversation","id":"conversation:769662","solved":false,"topic":{"__ref":"ForumTopicMessage:message:769662"},"lastPostingActivityTime":"2023-10-24T07:53:04.000-07:00","lastPostTime":"2023-10-24T07:53:04.000-07:00","unreadReplyCount":7,"isSubscribed":false},"ModerationData:moderation_data:769662":{"__typename":"ModerationData","id":"moderation_data:769662","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:769662_1":{"__typename":"Revision","id":"revision:769662_1","lastEditTime":"2023-03-03T13:24:56.000-08:00"},"ForumReplyMessage:message:769667":{"__typename":"ForumReplyMessage","id":"message:769667","conversation":{"__ref":"Conversation:conversation:769662"},"author":{"__ref":"User:user:666629"},"revisionNum":1,"uid":769667,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:discuss"},"subject":"Re: Screen reader not reading any content","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:769667"},"parent":{"__ref":"ForumReplyMessage:message:769666"},"body":"

Hello Valerie!

\n

Thanks for sharing that assigning Text Styles to every text on the slide works for you! I'm sure this will be helpful to other community members running into the same issue.

\n

Enjoy the rest of your day! 🙂

","body@stringLength":"287","rawBody":"

Hello Valerie!

\n

Thanks for sharing that assigning Text Styles to every text on the slide works for you! I'm sure this will be helpful to other community members running into the same issue.

\n

Enjoy the rest of your day! 🙂

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Have you assigned Text Tyles to all your text boxes?

\n

We ran into this problem before - if there was only ONE text box onscreen (that had the \"Normal Text\" heading assigned to it - you can see this in the menu bar under TEXT STYLES), the Screen Reader would read the text, but if there were ADDITIONAL boxes on screen that didn't have text styles (or were also Normal Text), the screen readers were calling them \"Group\" and getting stuck on them. If you tried to tab past it, the screen reader skipped over reading any text and went straight to any buttons on the page.

\n

The way to fix this is to assign Text Styles to every piece of text on your slide. Apply Heading 1 for all titles. Applying Heading 2 for subtitles, apply Normal Text for body text, (and we created a Custom style for button text so that even if we changed the Normal Text style, it didn't affect the font style on the buttons), and then customize your focus order so that it moves according to the sequence of the interaction.

\n

I hope this helps?

","body@stringLength":"1089","rawBody":"

Have you assigned Text Tyles to all your text boxes?

\n

We ran into this problem before - if there was only ONE text box onscreen (that had the \"Normal Text\" heading assigned to it - you can see this in the menu bar under TEXT STYLES), the Screen Reader would read the text, but if there were ADDITIONAL boxes on screen that didn't have text styles (or were also Normal Text), the screen readers were calling them \"Group\" and getting stuck on them. If you tried to tab past it, the screen reader skipped over reading any text and went straight to any buttons on the page.

\n

The way to fix this is to assign Text Styles to every piece of text on your slide. Apply Heading 1 for all titles. Applying Heading 2 for subtitles, apply Normal Text for body text, (and we created a Custom style for button text so that even if we changed the Normal Text style, it didn't affect the font style on the buttons), and then customize your focus order so that it moves according to the sequence of the interaction.

\n

I hope this helps?

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