Forum Discussion
JeffKortenbo586
8 years agoCommunity Member
Screen recording with mouse pointer in the wrong place
Hey all,
I was creating a quick tutorial today and after publishing I noticed my mouse pointer wasn't in the right spot at all when viewing the video. Is this a known issue and is there a fix?
h...
LeslieMcKerchie
5 years agoStaff
Hi Heather and welcome to E-Learning Heroes :)
This is still an open issue with our team when you are recording a screen recording in Replay 360 in high resolution.
If you're unsure how to adjust your screen resolution, you can find guidance here (we use it for Storyline 2, but it's still applicable) for your version of Windows OS on how to make this adjustment.
- HeatherLofqu5865 years agoCommunity Member
I adjusted it down to 100% but then when I did a recording of just a window, it did not record the actual window. It recorded part of the window and part of something else.