Forum Discussion

RafikAbbad's avatar
RafikAbbad
Community Member
7 years ago

Screencast: No text-entry with master template

Hi, I'm doing screencasts for a simulation, with text-entry, directly into a Master Template I've created. Whenever I record it, all the text-entry slides disappear, leaving only hotspot slides. I...
storyline 360
AshleyGreen-aaf's avatar
AshleyGreen-aaf
Community Member
4 years ago

Appreciate you reaching out Lauren - thank you so much!

Chrome is our preferred browser where I work. I'm doing screen recordings of workflows in our clinician dashboard platform (it's a proprietary product we've developed). Everything else seems to work just fine, with the exception of the text entry boxes being generated for the fields I'm populating in our platform. Once I discovered Chrome is not recommended, I tried MicroSoft Edge instead AND did a clean re-install of Storyline 360 just in case. Still no luck unfortunately. It's strange because I believe it worked at least once in the past (a couple of months ago), but I haven't been able to get it to work again and to the best of my knowledge am not doing anything different this time around.

Thanks for following up with me!

Ash