Forum Discussion
Screencast recorded and lost
Hi There
I am having the exact same issue, and it has happened more than once. The last time was with a 27 minute recording.
It is such a waste of time going through the effort, only for it to disappear. It gets to the point where it asks what you want to do with the recording, but when it processes the slides (you see it going through all of them), it just closes.
My PC has the following specs so should not be having issues as I run Adobe Creative Suite without problems:
Processor Intel(R) Core(TM) i7-9700 CPU @ 3.00GHz 3.00 GHz
Installed RAM 48,0 GB
Device ID AAEA7010-8554-4615-8B59-8853532D2608
Product ID 00330-71290-00002-AAOEM
System type 64-bit operating system, x64-based processor
So my issue is, where does the recording get saved? And if I have a video from Teams, how do I create the simulation? It would appear that none of these are options but I have seen many threads where people bring it up so not sure why this has not been rectified.