Forum Discussion
DamonPatters167
7 years agoCommunity Member
Screencast recorded and lost
I recorded a 2 hour long screencast. Hit ESC to save it. The saving bar went to 100% and stayed there, never getting to the next screen to allow me to export the video or import into Storyline. Wait...
KellyAuner
2 years agoStaff
Hi Taryn,
Thanks for reaching out and including details on the issue you're experiencing. I see that you’ve reached out to our Support Engineers which is a great call. I understand how frustrating this can be and you will be hearing from a member of our team soon via email.