Forum Discussion
Screencast recorded and lost
I recorded a 2 hour long screencast. Hit ESC to save it. The saving bar went to 100% and stayed there, never getting to the next screen to allow me to export the video or import into Storyline. Wait...
This is happening to me right now and I only recorded a short 6-8 min video. My laptop far exceeds the min requirements. This is very frustrating. My Storyline folder is local. What can I do?
Hi Aimee!
Sorry to hear you've also run into this setback!
I see that you've also opened a support case that's being handled by my teammate, Janina. It looks like Janina replied to your e-mail sharing insight into this behavior.
You're in excellent hands working with her, and we can continue troubleshooting through your case to keep all information in one spot.