Forum Discussion

andrewmcleannz's avatar
andrewmcleannz
Community Member
11 months ago

Scrolling Panel + Layers

Hi all,   I have a slide with a scrolling panel on the base layer, + several layers that appear over top with certain triggers.   When a new layer appears, the scrolling panel (still visible) jum...
storyline 360
LucianaPiazza's avatar
LucianaPiazza
Staff
9 months ago

Hello PerryCox, 

Thanks for reaching out! I understand you are working with a scrolling panel on your base layer, and it is visible when adding a new layer to your Storyline project.

I can confirm that andrewmcleannz did not share their file with us within a support case. As my colleague Eric shared earlier, I agree that taking a closer look at your file would be helpful. You can share a copy of your .story file with us in this thread or privately in a support case so we can investigate this further! 

Looking forward to hearing from you! 

PerryCox's avatar
PerryCox
Community Member
9 months ago

I will open a support case. 

  • KellyAuner's avatar
    KellyAuner
    Staff
    9 months ago

    Hi, PerryCox!

    I checked your support case, and my teammate, Mcgem, sent you a possible solution. Please let them know if you have any questions!

    • AdamHansen's avatar
      AdamHansen
      Community Member
      8 months ago

      Can this solution be shared publicly? I'm experiencing the same issue.

      • PerryCox's avatar
        PerryCox
        Community Member
        8 months ago

        Yes! It was a super simple solution. In Storyline, before you publish, make sure all of your scrolling panes are at the top. Apparently, if they aren't reset to the top before you publish, it breaks their behavior.