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NicolaThomas-72's avatar
NicolaThomas-72
Community Member
2 years ago

Seekbar not working with an audio trigger

Hello Storyline experts!

While I have opened a ticket, it's Saturday and racing towards a deadline - I would love any suggestions to help.

Attached is an anonymized storyline file  - 2 slides only to demo issue. My client wants the course to be accessible but where the user can toggle autoplay off before course gets underway.

For this, I, as advised elsewhere, I created a layer that shows if autoplay has been toggled off, and where a screenreader user can select play audio. While this works well, it is clear that any trigger associated with audio means that once the slide is completed, the seekbar does not work (audio doesn't play / not synced), and it's essential that the user can use the seekbar. The client does not the learner to use seekbar on first viewing the slide.

Please help if you can - thank you! 

  • Hi Nicola!

    It sounds like you are having issues with the seek bar if audio triggers are in place.

    I noticed that Jurgen has been helping you and also took a look at your support case. I see that you connected with my teammate Luiza who offered some workaround solutions.

    If you have any more questions, feel free to reach out to Luiza through your support case. We'd be happy to assist!