Session time out and unable to publish

Hello MdamTrainer,

I'm sorry to hear that you ran into this snag. 

We're not seeing this behavior reported by other users so there's a possibility that the issue might be isolated to your network since Rise 360 is a web-based tool. Please try the following troubleshooting steps to fix the issue:

• Ask your IT team to confirm that all endpoints in this article are accessible from within your organization. 
• Use other browsers to access Rise 360.
• Clear the cache of the browser you're using.

If the issue persists, please open a case with our support team here to connect with one of our support engineers. They'll be able to help check the problem you're experiencing!