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MdamTrainer's avatar
MdamTrainer
Community Member
30 days ago

Session time out and unable to publish

I am a little pissed with Rise today. Have been trying to rush some work and it keep showing session time out and when I want to publish, it shows there's an error in publishing. I have tried numerous ways to solve the issues but nothing help! 

Am I the only person facing this issue? 

  • Hello MdamTrainer,

    I'm sorry to hear that you ran into this snag. 

    We're not seeing this behavior reported by other users so there's a possibility that the issue might be isolated to your network since Rise 360 is a web-based tool. Please try the following troubleshooting steps to fix the issue:

    If the issue persists, please open a case with our support team here to connect with one of our support engineers. They'll be able to help check the problem you're experiencing!