Forum Discussion

WilliamRyan-dba's avatar
WilliamRyan-dba
Community Member
3 years ago

Set the default theme

Hi All, I spent a lot of time with Marketing to set up a theme that we want to use with all of our content. I saved the associated course templates / slides in my Team Slides, so that my collaborators can all use them. What makes me frustrated is that when one opens a project, deletes the scene that was created, and then goes to Team Slides, the theme is not set as the default. The default theme for all new projects is Clean (in my installation anyway). This means when I or anyone else opens a new project, selects a Team Slide to start, there are two themes active in the project, and any new slides take the Clean theme, not the theme we want to use. Is it possible to set a theme as a default? What am I missing...?

  • Hi there... After a couple of email exchanges with support, it seems that this is a legitimate bug with the software, and has been escalated to the development team...

  • Hello, thanks for your reply. Strange I never saw this before, but it seems to be a bug with the behavior of the design tab... 

    When I right-click the theme I want to save as default, three options appear: Apply to Matching Slides, Apply to All Slides, and Apply to Selected Slides. Only when one expands the "Themes" group (where one can save current theme or browse for themes), and then right clicks the theme I want as default, does the option Set as Default Theme appear...

  • BeccaLevan's avatar
    BeccaLevan
    Community Member

    Thank you for those extra details, William!

    This sounds similar to a discussion I replied to here where I couldn't replicate the behavior Bruce was seeing. Check out this recording of my test.

    If you see something different and repairing Storyline doesn't improve things, could I have you connect with us in a case so we can determine what is happening? We'll reach out soon after we hear from you!

    START A SUPPORT CASE
    • BeccaLevan's avatar
      BeccaLevan
      Community Member

      Thank you for taking the time to record what you're seeing, William! I see my teammate Jose has grabbed your support case and is reviewing things. He'll reach out soon with an update!

  • William- Thanks for the recording. This is the exact issue I am experiencing. Let me know what your resolution is here. thanks.

  • IrisSchlabitz's avatar
    IrisSchlabitz
    Community Member

    Hi,

    has this bug been attended to? I still have the problem that even if I apply my custom theme as default, the next time I open a new SL it jumps back to a basic theme instead to my custom theme - which should be default?

    Thanks.

    • EricSantos's avatar
      EricSantos
      Staff

      Hi Iris,

      So sorry to hear you're also hitting this snag! Nothing new yet; we're still working on this bug, and we'll let you know when we know more.

      Thanks for your patience!

  • Hello, I would like to let the team know that this is still a relevant bug and as a new user I have found my way to this page attempting to solve the same issue that seems to be present for a few years.
    I don't expect a solution, just wanting to let the development team know it is still an issue.

  • Hi David,

    Welcome to the E-Learning Heroes community!

    Thanks so much for bringing this to our attention. Although I don't have an update now, we appreciate your feedback. If you have additional questions, please feel free to reach out here or privately in a support case!