Forum Discussion
Delay between layer transitions
Is anyone else experiencing noticeable delays between layers when transitioning from one to the other? In particular, I get white space before the objects appear.
I'm not sure if this is a bug in Storyline right now, or if there's actually a method to prevent this?
I've included a sample below. Thanks!
Hi EdwardAgadja170 are you referring to the authoring environment or when the content is published?
I'm referring to when the content is already published (in the LMS and Review 360)
Hi EdwardAgadja170 I think it may be the same reason. It's likely to be the amount of elements on the layer that the browser has to process, for example a lot of SVG graphics, as opposed to a single bitmap would likely take a bit more processing.
The only thing I would suggest is to try flattening all of you graphical layers into a single bitmap graphic, using PNG or JPG. Keep all of your text as is (editable), but anything visual try and flatten into a single bitmap.
You will lose some quality in the image when scaling, but you can mitigate some of that by making the bitmap image 200% of the size you will use it in the project.
Note: This is just a theory, as I'm not sure on the processing required for multiple SVG vs a single bitmap, but I suspect the required processing is more for SVG.
I think you are talking about the author environment, and I too experience major lag between selecting a layer, and the layer timeline and contents being displayed.
I would recommend sending this example to Articulate and reporting the performance issue to them. It appears to be caused by the number of elements on the layer. For example, if you have a layer with single item on it, for example a circle shape, and switch from a layer to this simple layer, the load time is much quicker. I think it's just extended processing time to draw everything to screen.
I've got a high performance PC and it takes a while on this machine, so I dread to think what it might be like for more common performance system to run this.
In a nutshell, no fix, but can confirm I experience the same issue due to the number of items on the layer (or maybe a single rogue item that features on each layer that has a problem?)
Hi EdwardAgadja170,
Thanks for reaching out and I'm sorry to hear you're experiencing an issue with delays between layers. I've opened a support case on your behalf so we can investigate what's going on. You'll be hearing from one of our Support Engineers soon via email!
