Setting focus to text entry box in Storyline

Add the text entry box on a new layer.

Add a trigger to the base layer "Show layer when timeline starts".

Should work if the "Master Slide Image" solution isn't working for you.

Thanks Sanjay for sharing some additional steps here, and we're also now on Update 7 of Storyline 2 which I just wanted to share here for you based on this thread being a bit older. 

Is there any recourse for software captures? Storyline isn't capturing text-entry action--entering a phone number into a field, which is a key function of the software. So I'm having to manually create text entry pages, but i can't get the cursor to be active. I'm almost certain I got this working when building software exercises manually, using screen shots on a master. It was awesome. But this has screen recordings as the bottom-most item in the timeline.  

Hi Amy,

This discussion is a bit older, but I'd love to try and help!

What version of Storyline are you using? The screen recording should capture text entry, but it may not work 100% of the time depending on the software or browser you're recording.

If you're recording something browser based try running it with Internet Explorer as that will allow for more data to be captured by Storyline (browsers such as Chrome block some of that data being reported to Storyline.) 

If you're recording a particular program installed on your computer that could also be blocking access. An easy way to see if the text entry is captured would be to record typing into something like an MS Word doc. 

Let me know if you need anything else or can test out those! 

Hi Chelsea,

Could you share a bit more about your course set up? 

• What version/update of Storyline are you using?
• What browser are you viewing the courses in? 
• What LMS do you use? Have you tested SCORM Cloud as well? 

Thanks Chelsea, that is something we've reported to our QA team to investigate further and I see that it exists in Storyline 2 and 360. I'll keep you posted here if there are any updates to share. 

Hi Mary, 

Thanks for checking in. We're doing some final testing on this fix, but I expect it to be available in the next update to Storyline 360 which will be soon! 

We'll post here once that is ready. 

Hey folks! I'm happy to let you know that we just released Update 12 for Storyline 360, and you can check out the new features and fixes here!

Specifically included in this version is a fix to address some issues with data entry fields:

• Data entry fields that should have focus when slides load weren't immediately accepting learner input.
• Text entry fields didn't always have scroll bars when learners entered overflowing text. 

Simply update Storyline to the latest version and republish your project to see the fix. Here's how updating Storyline 360 works.

I'm happy to hear how you make out!

Hi Ephraim,

Thanks for sharing your file with me! I tested it in Internet Explorer, and I didn't have any issues typing in the text entry fields. Here's a screen recording of my testing. 

Could you test this link in Internet Explorer and let me know if you are able to type in the text entry fields?

Thanks!

Good catch, Ephraim! I'm glad we could put our heads together to get this sorted out.

I'll do some further testing in Internet Explorer with Articulate Review, since that behavior seems a bit buggy. Thanks for pointing that out to us!