Shapes moving out of alignment in preview mode

Hi Dorothy,

Can you post the slide(s) where this is happening? It's a little difficult to "diagnose" without seeing them.

I was also wondering if your DPI is set to 96, although I don't see why this would only negatively impact stacked shapes.

Hi Dorothy,

I'd agree with Becky that the first item I'd check would be the DPI. You'll also want to confirm you're working with local project files, as working on a network or USB drive could cause odd behavior.  

Thanks for your assistance.

My DPI is already set at 96 and the file is local until after it's been published and loaded onto the LMS.  I've copied the slide and attached it here.  The shape over the character shifts when previewed.  The idea is that as the learner progresses and learns more about the person, more of the character is exposed so that they see more than just the disease.  It doesn't work so well when the object on top shifts and exposes the character.  The red 'lights' on the gauge shift when the slide is previewed as well.  I haven't tried publishing yet to see if it's just an issue with the preview function.  Regardless, it's hard to work on it if I can't preview it and see it as it will appear.  I eagerly await your suggestions.

Hi Dorothy,

Thanks for sharing the .story file here. Seeing what you've described in action, I did a bit more digging and found a similar issue where shapes are slightly out of alignment after previewing or publishing. I've added your file to the issue that has been reported to our QA team and unfortunately don't have a time frame to offer in regards to a fix. I'll keep this thread updated if I hear additional information from our QA team. 

Hi Dorothy,

I totally see what you're talking about. I've tried a couple things, with no resolution:

Tried using a different shape to cover the character...same results

Tried placing the character and shape in a different position...same results

Tried a new blank slide, a new character inserted, a new shape inserted...same results: what I see in Slide mode is not what I see in Preview mode, where the character and the shape are offset

I experimented with a new story, a different character, and a rectangular shape and think I'm still seeing some slight shift horizontally. hmmm.

Well, thanks for both of your efforts.  I will keep my fingers crossed that it's resolved soon - but hedge my bets by trying to find a different way of representing the concepts in the meantime.

I'll keep this thread updated when I hear anything from our QA team, and if you create a workaround in the meantime that you can share here, please feel free to do so. 

Hi Gang, 

I am seeing this behavior in Storyline 2 as well. Was it ever resolved?

Hi Sue,

I see that this issue is still with our QA team for Storyline 1, but I don't see this yet in regards to Storyline 2, so if you're seeing this behavior we'll want to take a look at your .story file and confirm that you're working locally as described here. Working on a network drive or an external (USB) drive can cause erratic behavior, such as file corruption, an inability to save changes, and loss of resources.

I have just started using the trial version of Storyline 360 and am still noticing this same issue (I also experienced this in SL2). Is this QA item still open?