Forum Discussion
JohnChapman-3ab
2 years agoCommunity Member
Single course will not export to PDF
Hi team,
having issues with one course that I have in Rise. It exports to LMS and web with no issue, but when trying to PDF sits and spins and never emails or completes.
I have tried on multipl...
JohnChapman-3ab
Community Member
Turns out Rise doesn't like SVG files. Once these were changed the issue has been fixed!
Chris-Santos
2 years agoStaff
Hi John,
Karl is right in that Rise should be able to support images using SVG format - as noted in this article. If you are unable to export your course as PDF again, you can reach out to our support, and we'll help you investigate what is happening.