Forum Discussion
SnehaMhatre-d79
9 months agoCommunity Member
SL Timeline Trigger not working for RISE
Hi there,
We are building a course in RISE. We have mandatory videos that need to be viewed in full by the learners.
As RISE doesnt have the video gating possibility, we are building the video...
SnehaMhatre-d79
Community Member
Thank you for your quick help. We have similar settings in our SL/RISE block. Surprisingly, we have observed that once publishing and uploading as a SCORM, the trigger response is inconsistent. At times, we have to watch the video twice for the trigger to release, or it is not release even after watching the video multiple times. I have raised a case, hoping for a solution.
StevenBenassi
9 months agoStaff
Hi Sneha!
Glad to see my teammate Joe has been helping you!
Smart move on opening a support case as well! I see that your case is being handled by my colleague Johnrey. It looks like Johnrey is currently reviewing your files and should be following up with you shortly.
We can continue the conversation through your case to keep all information in one spot.