SL360/SL3 and OneDrive

Thank you for your post -- as my Dad would say in the 60's "in solidarity" with the frustrations of so many articulate users.  It's absolutely mind-boggling the rather sanguine mindset that is pretty pervasive in Articulate -- "oh, you had a problem? I'm sorry you feel that way..." but it doesn't work that way.

I had so much of my work just freaking destroyed or crippled by this little niggling (to them) bugs that happen over the years.  The Articulate support people are quick to respond, and generally seem like they want to be helpful, I'll give them that.  But I don't know that they "get it" when it comes to the white-hot frustration that rages in the aftermath of their little bugs or inadequacies.

I would pay to have an empathetic one-on-one conversation with someone at ARticulate that had both responsibility and accountability for customer satisfaction with their products.

People keep asking me year after year "Jim why do you continue with them..."

And my rather sheepish answer is "I have too much invested, and I can't afford to jump ship..."

Articulate knows that only too well. and that's where they've got me.