Do StoryLine and OneDrive play nice now? I know in the past, files would be missing after sync. Today, about a year after I heard about that (and saw it firsthand), I did a quick test run - and it seems to be working just fine. Even the external_files folder is populated as expected. Is it safe for me to tell my IT department now that I can use OneDrive? For those not familiar with OneDrive: the files are stored in both locations, and synced when connected. Therefore, when I launch a .story file from my OneDrive folder in Windows Explorer, I'm launching the local copy. Per my IT guys...

Given my experience last night I believe I can take your question head on and answer no... it is not safe. So not safe there should be a freaking label on the outside of the box and emblazoned across every web page with the word "Storyline" on it. Between SL deciding it couldn't save because it was missing something (I forget what it actually said) to audio being imported and then promptly disappearing (without so much as a thanksseeyalaterbye... the icon of the audio was still visible on the layer... the item still showed in the library, but trying to edit resulted in "File missing... then the audio editor popped open and refused to go away until I replaced the audio I just placed. Eventually my groggy brain remembered some issue with SL and DropBox back in the day and I moved it off of the cloud service I was using.FWIW I was using Amazon WorkDocs with my files set to be local... not disappearing into the cloud leaving an icon stain in my file explorer.Grumbles. Between Adobe and Articulate not communicating known bugs, I have lost most of my hair, I am now blind in one eye because one of them is permanently squinting in frustration, I've ground most of my teeth down to nubs, all leaving me look like a meth-freak who's had a bad week.Yeah... I look as bad as a meth freak who's had a BAD week - like worse than normal.I am gonna go cry myself to sleep now, and unlike my wife who makes me do this on occasion, Articulate won't apologize and "make me feel better" out of guilt for their transgression.

Here's where I'm having an issue with this. OneDrive builds a local folder on my hard drive. It's in C/Users/{MyName}. Shows up as One drive file folder in explorer. If I open from that folder what's the issue? It's a local a folder on the C drive that sync's to the cloud. As it stands now I have to copy the files to another folder on the c drive update/fix/whatever, then copy back to the OneDrive local folder. It's not a backup, I have to work from multiple computers. Lot's of opportunities for failure.

I have all my Storyline files on OneDrive. But i DONOT open them from there... neither from Dropbox... it still fails... how Storyline works it will fail. Has nothing to do with OneDrive or Dropbox but more with how Storyline works internally. I made a habit of copying files to a local folder... C:/Projects... and do my thing there... when done...and the file is saved...i move or copy the files to OneDrive...its needed because i noticed time after time that when working directly on OneDrive or Dropbox... the files will fail at some point.

Hi there, Cheryl. We still recommend opening, working and saving locally and directly to your C: drive. It's always a great idea to back up your work to another location, though!

Everybody seems to be dodging the question. This is really frustrating I've been using Dropbox for years with articulate now that I switched the OneDrive it's not working again I am not trying to edit anything in the cloud I am not trying to collaborate with anybody anywhere all I am trying to do is use my files for studio 360 in a local drive that also happens to be backed up to the cloud somehow everybody seems to be missing that in these messages except the original poster. I've been on with support chat for 20 minutes and they don't have much of a clue. This is so frustrating it don't even know what one drive is I'm trying to explain that I'm not using this stuff in the cloud.

SL360/SL3 and OneDrive | Articulate

19 Replies

NadiaField-38e0
Community Member
4 years ago
Just found this conversation thread as I am experiencing files missing, in particular external files that I have added into the resources section just aren't getting published!!

I initially was publishing to OneDrive, however, I have also tried publishing locally to my Desktop and still no joy!

Is anyone aware of a bug?
- BonitaHayes-a99
  Community Member
  4 years ago
  Hi Nadia, I hope someone from Articulate responds because OneDrive seems to be the common denominator.
MathNotermans-9
Community Member
4 years ago
I guess the users directory ( thats where OneDrive default saves your local files ) is what causes issues. I notice i often cannot write files directly there...something preventing it. So instead i have a C:\Projects folder in which i have all write/read rights without further adue. Inthere i copy my Storyline projects including all resources and WebObjects i use. Always works fine for me.

PS. My WebObjectsfolder in fact is on OneDrive, but Storyline copies those folders into Storyline itself and on publish it publishes it to the Users folder... so for sure there somewhere is the cause of this all...
CherylAsher
Community Member
4 years ago
Well, once again - I removed OneDrive from my life. Sort of. I still have it, and can manually copy things to it, but the automated sync is disabled and my nerves have recovered from the fiasco. My files are automagically working fine now. I think what was happening was that OneDrive would be in the middle of syncing my file while I was working on it.
BonitaHayes-a99
Community Member
4 years ago
Thank you Math and Cheryl. I submitted a ticket with my IT department to investigate how our OneDrive is set up. Storyline and its many restrictions is not ideal for the average user.

Forum Discussion

SL360/SL3 and OneDrive

19 Replies

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