Forum Discussion
Slide layout switching randomly
I have one custom slide layout that is used for title slides. The rest of the slides are set as "blank" layouts. Each time the file is opened, the custom slide layout randomly applies to any given slide, previously started from the "blank" layout with no consistent rhyme or reason. We have to manually check every slide to ensure the layout did not switch each time we work in the file. Insight for a fix is appreciated!
That is what's politely called "unexpected behavior." I suggest you submit a case directly to the Articulate staff. You can do that here: https://access.articulate.com/support/contact
They'll want to see your file. But don't worry: they'll delete it when they're done testing it.
It'd also help them if you could record a Peek video demonstrating the problem (if possible). Or perhaps just grab some before-and-after screenshots.
Wow, That sounds pretty frustrating. For these behaviors, I would confirm that the Story file is on your Hard Drive (C:) and not on any shared or extended drive. If you are working from your hard drive and still see this behavior, I would suggest submitting a case. https://articulate.com/support/contact/case
