Forum Discussion
Slide not advancing, loading symbol just keeps spinning
Hello,
I've read several other discussions of this happening and I am encountering this problem. Slide 1.35 plays correctly, but then the loading icon pops up and the entire story freezes on the ...
Thanks for reaching out, Kevin!
We're happy to help troubleshoot this snag. It would be helpful if our support engineers could take a look at one of the troublesome files. Could I have you connect with us in a case here so we can take a closer look? We'll reach out shortly after testing your file!
