Forum Discussion
RebeccaLogan-bd
2 years agoCommunity Member
Slide not automatically continuing (sometimes)
Hi,
I have made a course live and almost 2000 people have completed it with no issues so far, however there is about 10-20 people that are being stuck in a loop at the same place, where the slide...
Jürgen_Schoene_
2 years agoCommunity Member
summary
slide (last-3) -> automatic next (always ok) -> slide (last-2) -> automatic next (always ok) -> slide (last-1) -> automatic next (always ok) -> slide (last) -> automatic next (most ok, but sometimes jump back to the "last" slide, not to the menu)
very very strange
- Jürgen_Schoene_2 years agoCommunity Member
now you need an insight into the javascript source code of the web player - unfortunately this is not possible for outsiders
- RebeccaLogan-bd2 years agoCommunity Member
Yep, I some that I have contacted, the issue has resolved itself after restarting their pc's or going through the loop a few times.
Very hard to troubleshoot