Forum Discussion

LucieLemaitre's avatar
LucieLemaitre
Community Member
9 years ago

slide resize in preview mode

Is there anyone who meets the same problem as me: I work with a custom slide size. When I test my slides, in Preview mode, the slide is displayed in "resized" mode while my player related options ar...
storyline 360
TomSeguin's avatar
TomSeguin
Community Member
3 years ago

Hi everyone, 

I am having similar issues on a couple of projects our team is working on.  In the first one, the image seems to be cropped or moved up but the text is not affected.

In the second project, I get a black border all around and the image does not fill the window as it is doing in the workspace.   

In both cases, the images have been pulled from the Content Library and these seems to be the only slides impacted in each given project.  I should also mention that we have the latest version of Storyline. 

Can anyone help?

Tom

  • JoseTansengco's avatar
    JoseTansengco
    Staff
    3 years ago

    Hi Tom, 

    Sorry to hear that you ran into this behavior. 

    I tried replicating the issue on my end but the preview displayed the same as the slide view for me. This might have been because I was testing using just a basic slide with Content Library images added to it. 

    Would you be willing to share a copy of your project file here or in private by opening a support case so we can take a closer look at what's happening? We'll delete it when we're done testing!