Forum Discussion
KellyAuner
Staff
Hi, Phil!
Thanks for reaching out and I'm sorry you're experiencing this issue. Since it sounds like you've already done quite a bit of troubleshooting, I've opened a support case on your behalf so we can investigate what's going on. You'll be hearing from one of our Support Engineers soon via email.
ChelseyRictor-9
3 months agoCommunity Member
Hi, Kelly. I posted another reply below with screenshots of my issue. Can you please open a support ticket for myself as well?
- KellyAuner2 months agoStaff
Hi, Chelsey!
I'd be happy to open a case on your behalf, although, it looks like you've beat me to it! You can continue working with my teammate, Woojin in your support case to keep all information in one place.