Forum Discussion

DanielYuen-c41e's avatar
DanielYuen-c41e
Community Member
8 years ago

Slider doesn't work with touch gestures

I added a slider control and it works with mouse drag to move the thumb along the track, but not with dragging with a finger.  Is it a known issue?
storyline 360
igsctech's avatar
igsctech
Community Member
6 years ago

Hello Lauren,

I am publishing course to  an Web version and then open it in  Samsung Galaxy Tab S6 with Chrome, OS Android 9. We use default slider component. 

Sorry for the sharing screen recording due to the company policy not able to share client data.

Regards,

Mahesh Mahajan

C-Tech - Team

  • LaurenDuvall's avatar
    LaurenDuvall
    Staff
    6 years ago

    Hi Mahesh!

    I tested a sample course on a Samsung Galaxy Tab S6 using Chrome and I didn't have any issues with sliders. You can see my test here.

    Would you be willing to share more information in a support case with our Support Engineers? I want to make sure we fully understand and can troubleshoot the snag! If so, here's a private link to start a support case.