Forum Discussion

MarieParker-418's avatar
MarieParker-418
Community Member
6 years ago

Slider function not working on mobile devices

Hi, We have  created a course where customers can user a slider to indicate their answers. Over the slides the scores build up and are added up to provide a final count and feedback on the results...
storyline 360
  • LaurenDuvall's avatar
    LaurenDuvall
    Staff
    5 years ago

    Hello Chris!

    I'm happy to help. This issue was originally logged for the slider function not working when publishing to Review 360 and viewing the Review link on a mobile device. Is that what you're running into as well?

    As a workaround, we recommend viewing the Review link on a desktop to make sure the full functionality of the slider is available to the reviewer.

    We are prioritizing other bug fixes for upcoming releases, but if this bug is added to an upcoming update, I'll be sure to update you in this discussion.

    • ChrisLivermo433's avatar
      ChrisLivermo433
      Community Member
      5 years ago

      Hi
      I thought it was a bug but in this instance it was me. My slider button was just not big enough for a finger tip to locate.
      Hence, when someone tried to use the slider the whole page would.

      Once I tripled the size of the button it worked fine

      All the best

      Chris Livermore