Forum Discussion
KatieRiggio
6 years agoStaff
Thanks for giving that solution a try, Claire, and I'm so sorry for any headaches.
I promise we'll keep everyone participating here posted on any new information, and here's an inside look at how we tackle bugs once they're reported!
If you're able to share the .story file, we're happy to take a close look to see if we can offer other solutions. If the content is sensitive, you can upload it privately here. We're ready to help!