Forum Discussion

StudioroomALPA's avatar
StudioroomALPA
Community Member
3 years ago

Slides with SVGs not previewing in Storyline 360 or Review360

I have a project which I have placed several SVGs throughout. The slides that have SVGs will not load on preview in Storyline nor will they playback on Review. However, if I hide the SVGs the slides playback without issue. 

My understanding is Storyline is compatible with SVGs, if that is in fact true then why can I not preview and publish a review link with SVGs visible in my project? 

storyline 360
  • JoseTansengco's avatar
    JoseTansengco
    Staff
    3 years ago

    Hello, 

    Thanks for reaching out! Yes, Storyline 360 is compatible with SVG files. Here's a quick reference article on how Storyline 360 supports SVGs: 

    If you are encountering issues with SVGs in your project, would you be willing to upload a copy of it here or in private by opening a support case so we can take a look at what's happening? We'll delete it as soon as we're done troubleshooting. 

  • KellyAuner's avatar
    KellyAuner
    Staff
    2 years ago

    Hi Lizzie,

    Thanks for reaching out!

    Since this post is a bit older, I'd like to get some more information about what you're experiencing. Are you unable to preview or publish a course with SVG files? If so, please share your file with our team for further testing. You can upload it here, or privately in a support case. We'll delete it from our systems once troubleshooting is complete.

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