Forum Discussion
SME unable to properly view module in Review
My SME is not able to view the Rise module I have developed in Review. All other SME's can view the module via the review link except this one person. The same thing happened previously with this sam...
Hi LisaHarris-e708,
This screenshot is super helpful, and SamHill shared some great suggestions.
Your SME might also want to check that these network endpoints are enabled. They must be accessible on port 443 for Articulate 360 apps and services to work properly. If these troubleshooting steps don't resolve the issue, please feel free to reach out here or privately in a support case so we can help get this resolved as soon as possible!
Thanks KellyAuner
Others working on the same company network, on the same day, at similar time, are able to successfully access the links. The issue seems to be associated only with this one person's computer.
