Forum Discussion
SMEs unable to leave comments in Review 360
All of a sudden in the last few days, nobody can leave a comment in Review 360. I tested it out in incognito mode and I was also unable to leave a comment. This is for both the projects I am doing in Rise and Storyline.
Is this a known issue or is anyone else having this issue?
1 Reply
Hi EpicEdward​!
Sorry to hear you and your team are having trouble leaving comments on Review 360 items!
I'm unable to replicate the same issue when testing on my end. Can you confirm that comments have not been 'disabled' for these particular Rise, and Storyline courses? If comments are disabled, the sidebar and feedback tab will disappear. As a result, your stakeholders will be unable to leave comments.
However, if they are enabled and you're still experiencing this setback, please connect with our team through a support case. They'd be happy to continue troubleshooting with you!
