Forum Discussion
KarlaWatson
6 years agoCommunity Member
Some of the media in this project cannot be included in this video
Is there a solution to this issue any where? It is a message I receive when publishing from SL360 to Video. The animations play - and the audio (embedded in the mp4 imported to the slide) play - bu...
AndreaKoehntop-
4 years agoCommunity Member
Hi, Sushmita. I’m sorry to hear you’re experiencing this error!
We have a bug reported where this error appears if there’s a web object in the project and you are publishing to video. Is that your scenario?
I’ve connected this discussion to the bug report, and I’ll be sure to come back to update you when I have some news.
If this is not what you’re experiencing, please reach out to our support team through a case.