Forum Discussion

KarlaWatson's avatar
KarlaWatson
Community Member
6 years ago

Some of the media in this project cannot be included in this video

Is there a solution to this issue any where? It is a message I receive when publishing from SL360 to Video.  The animations play - and the audio (embedded in the mp4 imported to the slide) play - bu...
storyline 360
CelesteBramlett's avatar
CelesteBramlett
Community Member
2 years ago

Also having issue. It's disappointing that it is still an issue after years

  • JoseTansengco's avatar
    JoseTansengco
    Staff
    2 years ago

    Hi Celeste, 

    I wanted to share the information that one of our support engineers shared with Ashley. 

    "This behavior is expected. Embedding a video will enable you to access it within the Storyline project while still hosted elsewhere. In this case, the Storyline object acts as a browser to access the embedded video. This means that the format in which you publish the object has to support communicating with the web. Publishing to video doesn't have this capability. You need to import the video directly to Storyline if you intend to publish the project as a video."

    If this isn't the behavior you're experiencing, please share more details with us here and we'll be glad to take a closer look!