Hi Anna,
We're so glad we were able to provide you with a workaround solution to keep you creating with Articulate!
For any other users seeking a solution to this issue, please feel free to reach out to our support team for help. We're always happy to assist. Please also note that our EULA provides a right to use (not a right of ownership), and this right is not transferrable. Even the use of copies must comply with the EULA, and any copies should not be installed, used, or kept on any device where the purchasing user is not (or is no longer) the primary user.
