Forum Discussion
Son audio coupé
Bonjour GUICHARD nous avons exactement le même problème d'audio et cela depuis les dernières mises à jour storyline. C'est vraiment un souci ces mises à jours qui engrangent plus de problèmes que de solutions.
- StevenBenassi11 days agoStaff
Hi yannbernon-82e0!
Sorry to hear that audio playback from Storyline has been such a pain point for you!
In many cases, the issue isn't related to network speed and instead tied to the timing of Storyline's timeline. A reliable fix is to add a small buffer around the audio file on the timeline.
If you haven't done so, I suggest moving the Text-to-Speech audio slightly to the right so it starts about 0.2-0.5 seconds after the Slide begins. Then extend the timeline so it continues another 0.2-0.5 seconds after the audio ends. Those small delays give browsers more time to initialize playback and prevent audio from being cut off prematurely.
If that doesn't do the trick, we're happy to take a closer look at your course. Feel free to upload a copy of the affected .story file here in the discussion or through a support case.
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