Forum Discussion
AlisNikolson
3 years agoCommunity Member
Hi there,
I know this is a very old thread, but this is currently happening for us on one of our courses. Our learners take this course from an iPad mini (5th generation) iOS 14.8. Was this issue ever resolved?
- LeaSAgato3 years agoStaff
Hi Alis! We released a fix for the original issue reported four years ago, so the error you're seeing now might be a different issue altogether. We'd love to troubleshoot this further. Would you mind opening a support case for this here. Our support engineers will reach out and work with you directly on this issue!