Forum Discussion
Source Files
Hi Emily!
Does your client have an Articulate 360 subscription? If so, you can Send a Copy of the course to them. That way you'll each have an independent copy of the same project. Would that be an option?
If it was possible to send a package to a client that they could store for safe-keeping, I think it would solve many of the issues that we are facing. Personally, I don't think it is a problem that the files can only be edited in the future using Rise, or that the client will need a subscription to do so. The same can be said for many software programmes. You need the software to edit the output. I think it is important that people remember this when they hope to be able to edit the files without Rise.
One of the problems that I think needs to be solved is that at the moment, if a client wants the Rise source files but has no intention of using Rise themselves, we're effectively telling them that they need to subscribe to Articulate 360 for the privilege of owning their own source files. Unless the client is planning on using any of the 360 suite (many don't have the skillset, resources or desire), then they are paying quite a hefty fee to use only the hosting aspect of the suite.
I think if a client comes to us (the developer) and states that they want to use Rise, we can work within the current parameters because they have identified the software and are most likely aware of the source file limitations. It becomes more difficult when we are the ones who are recommending the authoring tool we'd like to use. In Emily's case, recommending Rise doesn't sound possible because she'll look as though she hasn't paid attention to the contract details if she suggests using an authoring tool that doesn't output archivable source files. Another example of where this might be difficult is if we are responding to an RFP. If the tender document states that source files must be provided on completion of the project, then again, it could rule out using Rise.
In summary, most professionals accept that they're tied to certain software to create and edit their work, but the provision of source files to their customers is an essential part of day-to-day life. The source files don't have to be provided in a form that they can edit using a third-party authoring tool, they just need to be in a form that enables them to be uploaded back in to Rise if the client ever wants to subscribe to 360 in order to edit them.
- JakeMorrow6 years agoCommunity Member
Agreed.