Forum Discussion

CatherineHarley's avatar
CatherineHarley
Community Member
5 years ago

Start course button not working on LMS or in Previe in Rise

Hello The issue happens when I preview the course in Rise and also when I access it on our LMS. When I click on the Start the course button or the welcome to unit tab, it gives us a blank page. In...
rise 360
CatherineHarley's avatar
CatherineHarley
Community Member
5 years ago

Hi Hazel

We are using Moodle. It only affects two courses, both using lessons from Category A (problematic category), and those lessons were updated in the last weeks. 

The course was a copy of another course and I just checked if the lessons were working correctly in the original one and they do. 

hazelB's avatar
hazelB
Staff
5 years ago

Thanks for the information. Catherine! Please open a case with us here so that one of our technical support engineers can take a look at your course privately.