Forum Discussion
States No Longer Working After Latest Update
Kristina, i have the same problem and still do. My projects were due last year. It actually has driven me to madness as I feel I am losing my mind and tears, and sometimes it works fine then sometimes it doesn't.
Articulate told me that it was a problem on my end. Sent a few tickets from different slides (No longer working on OneDrive, Updated RAM, Updated memory, Clear articulate cache weekly, and dropped some money and now working on a Macbook as opposed to PC). I've redone the slide and still have the same problem. Sometimes the states change and sometimes they don't when viewing in ScormCloud.
I had state behavior attached to Next button turning to normal state for the student to proceed with the class. I have now removed the Next button tied to changing states and will publish my class that way to at least put something out there in training land. Meanwhile I do need to figure out what the problem is.
When you went back to a later update did your state problem stop or have you found a resolution?
Hi, could you post your story file?
- JenWest1 month agoCommunity Member
I would love too, but can't post on a blog. I am wondering if it is the file size, 486 MB, (it was bunches bigger, but i compressed video) is causing the issue, and that my IT infrastructure doesn't like that. I asked client if I could break file up into two classes, but that was a hard no.
I've also tried to have states change when:
- linked to cue
- linked to beggining or end of timeline
- linked to a variable changing
- linked to media/video ending
and, the slide still acts inconsistent, with state changes. They will work here, but not there and then I reset course and then they don't work here, and will work there. Nothing changed that i am doing except resetting the course in ScormCloud to retake.
**I may have found a sorta solution. I had many assets "show until the end". When I adjust those from "showing until end" and then have the layer "hide when timeline complete" it appears to have fixed the problem. Does that make sense to you?
- JenWest1 month agoCommunity Member
I don't think this is the correct resolution, but my work around. I actually don't trust this course. Here is what I did to get the slide to work at this time, see image below (I've tested it in Review 2x and ScormCloud 2x without a failure). The base layer setting is also set to "Resume Saved State". I also removed the hover state from the 4 tab states that control the "next" button, just in case that was causing any issues.
Other Notes: - if the base layer state button didn't change to visited after viewing the other layers, you could click back on the the layer connected to the state and slide the player and then viola the base state button would change to visited. - have to publish in Scorm 2004, as class too big to run smoothly under Scorm 1.2 (Articulate told me to do, and it did alleviate an error i was having)
I'm crossing my fingers and will have it tested in the LMS today.
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